The rapid rise of digital and off-premises dining, accelerated by COVID-19, has triggered the transformation of restaurants as we know them. It’s time to turn your offline business “on”.
Our secret sauce is the combined power of the Thanx CRM loyalty offering, our proprietary credit card relationships, and deep integration with best-in-class online ordering providers.
YOUR BRAND:
Use paid media to drive digital orders.
YOUR GUEST:
As part of checkout, guests are incentivized to create an account, enroll their credit card(s), and opt into your marketing program. Their first purchase is tracked into your Thanx CRM.
YOUR BRAND:
Use paid media to drive digital orders.
YOUR GUEST:
As part of checkout, guests are incentivized to create an account, enroll their credit card(s), and opt into your marketing program. Their first purchase is tracked into your Thanx CRM.
YOUR BRAND:
Use email, SMS, and push notification channels based on the guest’s preference to get them back in the door.
YOUR GUEST:
Because they registered a credit card, when guests return, their purchases, both in-store and online, are automatically tracked in the Thanx CRM.
YOUR BRAND:
Use email, SMS, and push notification channels based on the guest’s preference to get them back in the door.
YOUR GUEST:
Because they registered a credit card, when guests return, their purchases, both in-store and online, are automatically tracked in the Thanx CRM.
YOUR BRAND:
Categorize and communicate with guests based on frequency, spend, and other behaviors, making marketing even more effective, the more you learn.
YOUR GUEST:
As the flywheel continues, campaign automation allows you to “set and forget” high impact campaigns. Marketing becomes more personalized and effective without the tedium.
YOUR BRAND:
Categorize and communicate with guests based on frequency, spend, and other behaviors, making marketing even more effective, the more you learn.
YOUR GUEST:
As the flywheel continues, campaign automation allows you to “set and forget” high impact campaigns. Marketing becomes more personalized and effective without the tedium.
YOUR BRAND:
As more customers make additional purchases, your CRM grows, engagement and loyalty soars, and you can encourage guests to refer their friends and family.
YOUR GUEST:
As you build deeper relationships with more and more customers, your cost of acquisition goes down and marketing becomes more efficient. Brilliant!
YOUR BRAND:
As more customers make additional purchases, your CRM grows, engagement and loyalty soars, and you can encourage guests to refer their friends and family.
YOUR GUEST:
As you build deeper relationships with more and more customers, your cost of acquisition goes down and marketing becomes more efficient. Brilliant!
7.5x
Thanx native CRM-integrated ordering accelerated the growth of Little Big Burger’s member database 7.5x over a 20 week period.
When you order digitally, it’s just so easy to sign up. As our digital business grows, it becomes the flywheel of the business. People opt in to join the program. With the explosive growth of delivery and pickup, we’re able to drive more members. So it just then becomes a constant cycle.
Tressie Lieberman, VP of Digital and Off-Premise, Chipotle
After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups. Similarly, Burgers Grilled Right saw a 9.0% SSS increase and a 5X increase in sign-ups.
Fred Glick, President, Amergent Hospitality Group, Inc.
View case study
Thanx has allowed us to easily identify and reward our most loyal guests. Among loyalty program participants, the average 60 day spend of our loyal guests is 41% higher than the average guest. We’ve used the Thanx platform to surprise and delight them with free trials of new menu items and special, targeted offers.
Catey Mark Meyers, President, by CHLOE.
We wanted a platform that allowed us to move quickly and take action on data in real-time. We were also looking for a partner with a thought-leading vision who could accelerate us into the modern era.
Garrett Mills, CEO, RibCrib
We wanted a guest engagement technology that worked seamlessly with our existing and future technology systems. Thanx was that technology.
Justin Keenan, Director of IT, Tocaya Organica
View case studyThanx has helped decrease our reliance on traditional media. Normally, we have television, radio, and OOH in most markets, which was unfeasible this year. Having Thanx has significantly eased our dependence on paid advertising.
Kelly Conroy, VP of Marketing, Kneaders
View case studyHear interviews with trailblazers at Chipotle, Noodles and Company, Blaze Pizza, and more.
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