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Customer Story

Dewey’s Pizza

With offline marketing tactics being hard to measure, you often worry you’re just spending money and hoping to get a good result. With Thanx, we’re able to use targeted marketing to reach our most loyal customers and hyper-target segments of our audience to get an ideal result.
David Igel, Managing Partner
Dewey’s Pizza

The first Dewey’s Pizza opened in 1998 in Cincinnati, Ohio. The popular chain has locations throughout the midwest. Dewey's fans love the open kitchen where they can watch their hand-tossed pizza being made with gourmet ingredients. Dewey’s describes themselves as “the Hendrix guitar solo of pizza -- except we never burn it!” With goals to always be top of mind for their customer, Dewey’s partnership with Thanx proved to be the recipe for success.

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20%
increase in sales
1 day
offer
6%
redemption rate
Deweys Pizza Restaurant using Thanx

Enhance every opportunity to drive traffic.

Restaurants everywhere look to leverage holidays to drive sales with seasonal promotions. For National Pizza Day, Dewey’s goal was to increase traffic and revenue for their 25 locations with a targeted offer, engaging their loyal customer base and keeping them top of mind for the holiday. The $10 off a 17” pizza offer was sent to Dewey’s loyalty members and was available for redemption for one day only. The substantial discount plus sense of urgency created by the LTO promotion caught the attention and the wallets of their loyal customers resulting in a 20% bump in sales that day!

  • This is my bullet point and this should be bold

Is this a better width? Restaurants everywhere look to leverage holidays to drive sales with seasonal promotions. For National Pizza Day, Dewey’s goal was to increase traffic and revenue for their 25 locations with a targeted offer, engaging their loyal customer base and keeping them.

Deweys Pizza Restaurant waitress

Surprise with the right delight.

While many restaurants have no choice but to send one offer type to their entire customer base, Dewey’s never has to discount a product for a customer who would have otherwise made that purchase. Dewey’s uses Thanx to send tailored offers to specific customer groups based on their purchase or visit behavior and their likelihood to respond. Thanx best-in-class consumer intelligence optimizes personalized campaigns for the highest projected ROI.

Using this capability, Dewey’s Pizza increased revenue 20% with a single email.

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Restaurants everywhere look to leverage holidays to drive sales with seasonal promotions. For National Pizza Day.

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